NBPDCL Launches Consumer Grievance Camps in Raxaul Division

Brief By Newsbrief / 9:54 AM on 03 Apr 2026

The North Bihar Power Distribution Company Limited (NBPDCL) has introduced special grievance redressal camps in the Raxaul Electricity Division to address consumer complaints in a time-bound manner. The camps will be held every Monday and Friday from 11 am to 2 pm across all branch offices, enabling consumers to directly approach officials with their issues.

According to officials, the initiative will focus on resolving electricity bill errors, new connection requests, smart prepaid meter concerns, agricultural connections, and applications under the PM Surya Ghar Yojana. Most complaints are expected to be resolved on the spot, while cases requiring field verification or meter inspection will be addressed within three days.

The move aims to reduce repeated visits to electricity offices and improve service efficiency. NBPDCL has also set a target to clear all pending complaints within two months, ensuring faster resolution and better consumer satisfaction across the division.

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